Shipping Policy

Where we ship

We ship worldwide from the United Kingdom.

Cost

Standard worldwide delivery is £5.95. Delivery is free on orders with a goods subtotal over £95.00. The subtotal is calculated before delivery charges and after any discount.

Dispatch time

WOODLAND holds current footwear stock in the United Kingdom. Orders are dispatched within 2-4 working days of payment clearing. You will receive a dispatch confirmation by email.

Delivery time

After dispatch, UK addresses typically receive orders within 2 to 4 working days. International delivery times depend on the destination and its customs processing.

Customs, duties and import taxes

Orders shipped outside the United Kingdom may attract import duties, taxes or customs handling fees on arrival. These are set by the destination country and are the responsibility of the recipient. We cannot calculate or refund them.

Incorrect addresses

Check your delivery address before completing checkout. If a parcel is returned to us because the address was incomplete or incorrect, we will refund the goods but not the original delivery charge.

Missing parcels

If a parcel has not arrived within 21 days of dispatch, email support@woodlandshoeco.uk with your order number and we will investigate with the carrier.


WOODLAND SHOE COMPANY LTD
Company number 17382695, registered in England and Wales.
Registered office: 5 Royal Buildings, Penarth, CF64 3EB, United Kingdom
Email: support@woodlandshoeco.uk
Telephone: +44 7346 554 155

WOODLAND SHOE COMPANY LTD is not currently registered for VAT. No VAT is charged on the prices shown on this website.